Marie Stella Maris: a genuine and conscious brand // Marie Stella Maris: una marca auténtica y con conciencia

Following the believing that access to drinking water is a basic human right, Marie Stella Maris, a brand based in Amsterdam, was born with a range of products in accordance with its corporate social responsibility policy.

Bottled mineral water and natural body care products are the two business units, which Marie Stella Maris contributes to water treatment projects around the globe.

The ethical behavior of the company offers us a spiritual perception of the brand that easily positions it in front of its competitors making it memorable and with a great differentiating value.

The link between access to potable water, sanitation and hygiene generates the common thread that allows the company to offer heterogeneous products under the same business strategy. The rest of the brand experience is created with the same speech.

Its flagship store is located on the ground floor and basement of an 18th century building on the banks of the Emperor’s Canal, the widest of the inner canals of the city, and it’s full of elements that represent the values ​​of the brand.

A large central island to expose the products, a determined chromatic code and the choice of aseptic materials stand out in thei interior design. On the ground floor we discover a meeting space and an intimate cafe that reinforces the idea of ​​community and lifestyle.

A large vertical panel by UN resolution of 64/292, which states that access to water and sanitation is a basic human right, welcomes us and takes our breath away, demonstrating once again that today the product is an element without perception of value leaving all the protagonism to the shopping experience that includes the intangibles values involved in the sensorial, functional, emotional, intellectual and spiritual perception of the brand. All these values that move us in a sensorial level as users of the brand are the ones that will position, differentiate and make the brand as remarkable and memorable as it is.

Marie Stella Maris a great example of corporate social responsibility.

On one of our brandcelona® retail tours, you are given the opportunity to experience and face the upcoming and new markets and trends within retail and brand positioning. A retail tour might be the next step to find inspiration and explore what possibilities your business can achieve, within customers needs, interests and shopping experience in the future.

Book a retail tour here and inspire your vision.


Bajo la premisa de que el acceso al agua potable es un derecho básico para la humanidad, nace Marie Stella Maris, una marca con sede en Ámsterdam y con una oferta de productos acorde a su responsabilidad social corporativa.

Agua mineral natural embotellada y productos de cuidado naturales son las dos unidades de negocio con las que Marie Stella Maris contribuye a proyectos de potabilización alrededor del globo.

El comportamiento ético de esta empresa nos ofrece una percepción espiritual de la marca que fácilmente la posiciona frente a sus competidores haciéndola memorable y con un gran valor diferenciador.

El vínculo entre el acceso al agua potable, el saneamiento y la higiene genera el hilo conductor que permite ofrecer productos heterogéneos bajo una misma estrategia empresarial. El resto de la experiencia de marca está trazada con el mismo discurso.

Su flagship store se ubica en la planta baja y sótano de un edificio del S.XVIII a orillas del Canal del Emperador, el más ancho de los canales interiores de la ciudad, y está repleta de elementos que nos transmiten los valores de la marca.

Una gran isla central para mostrar el producto de manera cenital y un cromatismo y elección de materiales asépticos destacan en su interiorismo. En la planta baja descubrimos un espacio de encuentro a modo de café íntimo que refuerza la idea de comunidad y de estilo de vida.

Y el gran paño vertical retroiluminado que nos recita la resolución 64/292 de la ONU en la que se establece que el acceso al agua y al saneamiento es un derecho humano básico, nos da la bienvenida y corta la respiración al mismo tiempo demostrando, una vez más, que el producto es hoy en día un elemento sin percepción de valor dejando todo el protagonismo a la experiencia de compra que engloba los intangibles involucrados en la percepción sensorial, funcional, emocional, intelectual y espiritual de la marca.

Todas estas percepciones que nos remueven a un nivel interno como usuarios de la marca son las que dictarán el posicionamiento diferenciador y memorable de la misma.

Marie Stella Maris un gran ejemplo de responsabilidad social corporativa.

En un retail tour de brandcelona® tienes la oportunidad de experimentar y afrontar las futuras tendencias y los nuevos mercados en materia de retail y posicionamiento de marca. Un retail tour es el siguiente paso para inspirarse y explorar qué posibilidades puede alcanzar tu negocio en el futuro, en el marco de las necesidades del usuario, sus intereses y su shopping experience.

Reserva un retail tour aquí e inspira tu visión de negocio.

brancelona retail tour - amsterdam

brancelona retail tour - amsterdam

Retail experience in Shanghai I


For a better understanding and to complete all those elements linked to the brand experience that influence the buying process, we will count with the collaboration of experts that will introduce concepts that will improve our business development, from different disciplines and points of view. Today we are pleased to introduce a text of Joyce Chen, architectural & interior designer.


Shopping has been part of the major urban lifestyle in Shanghai. China has one of the most lucrative and rapidly growing retail markets in the world. Better living standards have shifted people’s focus from satisfying basic needs to pursuing a higher quality of life, creating significant opportunities in the retail market. China’s household spending on clothing, healthcare, transportation, and telecom services has been more than doubled in the past 10 years. These changes indicate that Chinese households have more cash available for discretionary spending than they did a decade ago.

The transformation of the urban development of the city not only transforms the retail market. It also changes the shopping habits of the local consumer from visiting traditional markets and street vendors to international luxury brand shops, contemporary retail precincts, and shopping malls.

First chapter – Transition from traditional district to trendy shopping precinct


A decade ago, while I was still an undergraduate student at the School of Architecture, University of Auckland, New Zealand, by conducting self-directed research about the architecture and culture of Shanghai, I took the chance to fly to Shanghai to witness the undergoing transformation of the city. I remembered wondering around the historical neighborhood and chatting with the elderly men and women to gain information about their living neighborhood and lifestyle. Many of them lived in the neighborhood with traditional Shanghainese architectural style combining Western and Chinese elements that first appeared in the 1860s. This type of neighborhood is called the ‘Shikumens lilong’ residence. It is a group of houses connected by the lanes. ‘Shikumen’ means stone arch. ’Shikumen’ residences are two- or three-story structures resembling Western terrace houses or townhouses, distinguished by high brick walls enclosing a narrow front yard. Many ‘Shikumens’ residences have been demolished due to modern city development over the last 20 years. In 2011, I returned to Shanghai for work reasons; I noticed only a few ‘Shikumens’ residences survived as residential neighborhoods. Many ‘Shikumens’ were controversially renovated to become service apartments, boutique hotels, restaurants and to other commercial uses. Some were extensively reconstructed and redeveloped into commercial & retail districts.

Case Study 1 :


Xintiandi was one of the first urban renewal projects and it started in 1997. The project used the concept of “ Yesterday meets tomorrow in Shanghai today” and involved converting an original ‘Shikumen’ residential neighborhood into a commercial and retail precinct. ‘Shikumen’ houses were a relic of Shanghai’s fascinating history, but over the years have sadly deteriorated due to lack of maintenance. In order to restore the original heritage appearance of the ‘Shikumen’ , many buildings were reconstructed based on the old design. It is pleasant to see that the original bricks and tiles were preserved. The stone-arch door frames and windows that remained formed a part of the main entrance doors and window display for the new tenancies in the retail precinct.

Xintiandi was divided into the North and the South blocks. The North Block was developed into an outdoor retail precinct. The restoration of ‘Shikumen’ buildings with their modern interior design play host to a dazzling array of restaurants specializing in international cuisine, putting on display the full international dimension of Xintiandi. The South Block was developed into a contemporary shopping centre providing an indoor shopping experience with entertainment and leisure complex of 25,000 square meters in the South Block opened in mid-2002. International restaurants, boutique fashion & accessories shops, a foodcourt, a movie cinema, a fitness centre, as well as a luxurious service apartments were all part of the South Block’s mix-use development. A metro station was right beneath the shopping centre. Similar to the architectural design of the outdoor retail precinct in the North block of Xintiandi, a combination of East and West, old and new, has been expressed clearly in the interior space of the shopping mall. The elements of ‘Shikumen’ style could be seen in the shopfronts and atrium edge cladding design. Apart from the international fashion brands, Asian designer brands can also be seen in the mall. The aim of the mall is to provide a platform to nurture Chinese designers and allow them to communicate with world-class international designers.

Xintiandi has provided arts, cultural & leisure activities throughout the year. In the outdoor area between the North and South Blocks, there were weekend flee markets where we could see vendors setting up their stalls and selling arts & craft goods. The precinct has also hosted Shanghai Fashion week, inviting international designers as well as local designers to promote their latest fashion design. Arts festivals were also promoted throughout the year. Exhibitions could be seen in the shopping mall area as well as in some of the old ‘Shikumen’ renovating buildings in the North block.

Xintiandi has been one of the most successful examples of restoration of the heritage buildings and conversion of a neighborhood into a shopping precinct. It became the best place for visitors to appreciate the history and modern life of Shanghai. It is also a meeting place for local citizens and foreign visitors.

Case Study 2:

iAPM Mall

A decade ago, while visiting Shanghai, I was full of curiosity and wondering around the famous Xiangyang ‘fake’ market bargaining with the shop owners from the stalls. As China is the world’s factory, they produce real stuff so they can produce fake ones easily. People generally go to the ‘fake’ market to look for cheap knock offs.

The Xiangyang ‘fake’ market was located in a prime location with all kinds of potential development opportunities. Just 5 years after my first visit to Shanghai, the site was then bought and taken over by the Hong Kong developers – Sun Hung Kai Properties. The entire precinct was designed by Benoy, the world-renowned architectural firm for shopping centres. Benoy undertook the full scope of work for this prestigious development, including the Masterplanning, Architecture, Interior Architecture, Wayfinding and Graphics. In 2013, the 110,000sqm retail precinct iAPM Shanghai was born. It was a prestigious retail podium, a key feature of the Shanghai ICC mixed-use development and also the city’s first late night shopping precinct. The shopping mall stayed open until late at night to suit the local late-night lifestyle. An IMAX cinema, gourmet dining, a lifestyle supermarket and diverse promotions events and activities within the shopping mall offer a unique shopping experience.

Retail Zoning:

 Flagship stores:

iAPM was located at the intersection of two of the busiest roads in Shanghai, Huai Hai Road and Shengxi Road. An interchange metro stationwas located right below the development. The first two floors of the shopping mall were a high-end haven. With regards to storefront design, all of the major flagship fashion retailers seemed to be competing with their neighboring retailers. Major flagship fashion retailers include Prada, Miu Miu, Gucci, Hugo Boss, which are located in the main corner entrances and face Huai Hai road. In order to capture customers’ attention at such a busy junction, all corner shops have put their best effort on their branding and shop design. Producing striking double height shop fronts, the design gracefully showcases luxury flagship retail within the setback facade space. In retail zoning, level 1 and level 2 were the main levels with all luxury fashion brands. However, one smart way in this retail zoning is having the Apple flagship store, the only non-fashion store, located in the prime spot of the shopping mall, facing the centre of the atria in the retail podium where most events and activities would be held. The Apple store has taken two levels, having the large clear glass facing the busy Huai Hai road. Double height shopfront showcases the display of the Apple products as well as the interaction between the customers and the products and the interaction between the staff and the customers. When major events happen, for example, the launch of Apple 6, a large crowd queuing up in front of the Apple store makes quite a scene. While the adjacent luxury fashion stores aren’t usually busy during the weekdays, the Apple store has always been the busiest retail flagship store at iAPM that attracts a flow of people to walk into the centre of the mall.

The Piazza in the retail podium:

“A piazza is an open public square in Italy, usually surrounded by buildings. The Italian piazza is the center of public life…….. A piazza is commonly found at the meeting of two or more streets. Most Italian cities have several piazzas with streets radiating from the center. Shops and other small businesses are found on piazzas as it is an ideal place to set up a business. Many metro stations and bus stops are found on piazzas as they are key point in a city” – extracted from Wikipedia.

I described the ground level of the atria space in iAPM as the piazza of the entire ICC mixed-use development. The interior space has been planned around the striking six-level retail spine, within interior atria creating strategically located multi-purpose event spaces. With a large multi-media LED wall facing the centre space of the atria, it showcases fashion shows, promotions, festival events, sport events, and so on. I remember that during the FIFA World Cup 2014, the multi-media wall broadcast the World Cup games and it brought the World Cup fever to iAPM attracting people to the ‘piazza’ to celebrate the World Cup. The atria has created such a warm environment, incorporating interior finish materials with warm natural stone, timber, glass and metal finish. The atria is also surrounded by major retail shops with F&B (Food & Beverage) tenancies at level 4 & level 5. Providing a good circulation planning, at every entry & exit of the main escalators of each level, there is F&B (Food & Beverage) functional retail. Eye-catching glass dining ‘boxes’ protrude from interior spaces. The ground floor of the atria became a meeting place, a centre of multi-purpose space, just like a ‘piazza’.

It is incredible to think that just a few years ago, this was the site of the famous Xiangyang ‘fake’ market, where tourists would go to look for cheap knock offs, and now all that’s on offer is genuine luxury labels with prices to match. iAPM mall proves to be a luxury one-stop shop, with an endless list of fashion’s biggest names all taking, including Stella McCartney, the two Alexanders – McQueen, Prada, Gucci, Michael Kors, etc. Nowadays, iAPM is one of the most visited shopping malls in Shanghai.


Both the Xintiandi retail precinct and iAPM mall are located in the interchange stations of Shanghai Metro Lines. They are both located at the prime locations of the shopping district in Shanghai. Both shopping precincts experienced transitional periods, changing from traditional residential neighborhoods into retail precincts without losing the original heritage elements. From a ‘fake’ market with cheap and knock offs goods turning into a trendy shopping centre with genuine luxury brands. The two retail examples significantly show the big transformation of Shanghai’s economy as well as the transformation of the quality of people’s lifestyle , from focusing on satisfying basic needs to pursuing a higher quality of life and higher quality of goods.





一個城市發展的轉型,不僅轉變了零售市場,也改變了當地消費者的購物習慣。 從傳統市場和路邊攤,到轉型成國際奢侈品牌專賣店和現代商場零售街區,這明顯的顯示了當地消費者購物習慣的改變。



十年前,那時我還是就讀於紐西蘭的奧克蘭大學建築學院的一年級學生。 因對中國近幾年的都市發展充滿好奇,抱著研究建築和文化的理由,飛往上海,見證這個城市的轉變。記得當時花很多時間遊蕩在充滿歷史文化的街道,脖上掛著單眼相機,手拿速寫本, 與當地老一輩的居民聊天,得以理解他們在鄰里間的生活方式。他們之中,許多人生活在傳統的上海建築風格的住宅,此住宅中西合璧,最早出現在19世紀60年代。這種類型的住宅鄰里被稱為 – 石庫門弄堂,從傳統的江南居民建築式樣和英國傳統排屋建築式樣融合演變出來。“石庫門”的門是由石材所製,即由石材箍住的門,故而是石箍門,而在之後的流傳中,石箍門就漸漸演變了石庫門了。

“石庫門”住宅分成兩層或三層的結構,類似於西方排屋或聯排別墅。高磚牆包圍出一狹窄的前院。過去的20年,因現代城市的發展,許多“石庫門”建築已被拆除。 2011年,我重返上海工作; 注意到只有幾個“石庫門”的住宅倖存保留。 許多“石庫門”被「強勢」裝修成為服務式公寓、精品酒店、餐館和其他商業用途。 有些“石庫門”區則進行了廣泛的重建,改建為商業和購物區。



新天地是上海第一個城市更新項目之一,該項目從1997年開始改建,採用“昨天‧明天‧今天在上海會見”的理念,將原來的“石庫門”的居民區轉型變成商業和購物區。 “石庫門”房子是上海迷人的歷史遺物,但多年來也曾黯然惡化,為了恢復“石庫門”的原始外觀傳承,許多建築物和商家店面以原始設計為基準作重建。因此走在新天地區能看到原來建築的磚瓦被保存。石門框和石窗框的保留,形成了店面和店家主入口設計的一部分。

新天地分為北區和南區。北區發展以保留的“石庫門"建築為主,成為一個戶外零售區。琳瑯滿目的國際美食餐廳與他們的現代室內設計和“石庫門”的原始建築融入,展出新天地的全面國際化的一面。南區則發展成為一個現代化的購物中心,提供25000平方米的室內購物體驗,其中包含了娛樂和休閒中心。購物中心於2002年中開業。國際餐廳、精品時裝、配飾店,電影院、健身中心…..,以及一個豪華服務式公寓,是南區的混合用途開發的一部分。地鐵站在購物中心的正下方,與整個城市連結。 購物中心公共空間的室內設計概念結合中西合璧,舊與新的對比。“石庫門”風格的要素也可在店面和中庭邊緣的設計看出。除了國際時裝品牌,亞洲品牌設計師的店面也可以在商場內看到。商場的另一目的,是提供一個平台,培育中國的設計師,讓他們能與世界級的國際設計師在這充滿國際化的中心交流。

新天地一年四季提供藝術、文化交流和休閒活動。在南北之間的室外區域,有週末的跳蚤市場,我們可以看到設計師和當地廠商建立自己的攤位和銷售工藝品的商品。 每年的上海時裝週也在新天地舉辦,邀請國際設計師,以及本地設計師推廣其最新的時裝設計並做交流。新天地藝術節也貫穿全年,可以在購物中心區域,或在北邊一些保留的“石庫門”改造的建築物中看展覽。




十年前,我充滿了好奇,到上海著名的仿冒品市場-‘ 襄陽市場’ ,觀看客戶和攤位老闆如何討價還價。由於世界各大品牌設工廠在中國,使他們能夠輕鬆製作仿冒品。這也成了吸引人們去仿冒品市場,尋找廉價品的原因。

‘襄陽市場’位於黃金地段,擁有各類潛在的發展機會。五年前,該地由香港開發商 – 新鴻基地產買下。整個區由貝諾—世界知名的建築事務所接手。貝諾的設計包括整個上海淮貿(ICC) 混合用途發展綜合體的總體規劃,涵蓋建築、室內設計和標誌。此綜合體包括商業大樓、商業裙樓、零售區、旅館式公寓和交通地鐵轉運站。 2013年, 11萬平方米的iapm在上海誕生了,這是一個著名的商業裙樓,上海淮貿(ICC) 混合用途發展的一個重要特徵,也是全市第一個深夜購物區。商場營業至深夜,以適應當地的生活習慣。商場內的IMAX影院、美食餐飲、生活型態的超市和多樣化的促銷活動提供了一個獨特的購物體驗。地下層連接主要的三線地鐵轉運站,將上海環貿廣場升級成為一座以交通為主導的繁忙發展項目。



iapm位於上海兩個最繁忙的道路: 淮海中路和陝西南路的交叉口。 地鐵轉運站位於地下層。商場的第一層和第二層是以高端零售店面為主打。至於店面設計,所有主要的主打時裝零售商似乎在與他們相鄰的零售商競爭。主要主打時裝零售商包括Prada、Miu Miu、Gucci、Hugo Boss…..等國際品牌,分別位於主入口的角落和面對淮海路。為了抓住客戶的注意力,在這樣繁忙的交通路口,所有主要角落的商店用盡他們最大的努力,將他們的品牌和店鋪設計以醒目的雙層高度店面,優雅的設計展現在其旗艦零售店。

在零售區域劃分,商場的第一層和第二層樓是所有奢侈時尚品牌的主要樓層。然而,在商場的第一層零售區卻安排了唯一的非時裝商店 – ‘蘋果旗艦店’ ,位於購物中心的黃金地段,面朝充滿活動和人潮的裙樓中庭的中心。蘋果商店擁有雙層的店面,大片的透明玻璃面臨繁忙的淮海路。雙層高度店面不僅展示了蘋果產品的展示,也展示出客戶和產品之間,以及工作人員和客戶之間的交互活動。當特別活動發生,例如,蘋果手機推出iPhone 6,一大群人在面對淮海路的蘋果店門口排隊,而相鄰的豪華時裝商店也許不繁忙,當蘋果店處於最繁忙時,同時也吸引顧客走進商場的中心。


廣場—在傳統城市中是一個廣闊、平坦的露天空間,主要用途是讓民眾聚集。 一個開放的公共廣場在意大利,通常由建築包圍。意大利廣場是公共生活的中心……一個廣場是在兩個或多個街道的匯聚點。大多數意大利城市有幾個露天廣場,街道從中心放射分佈。商店和其他小型企業都在廣場上發現的,因為它是建立企業的理想場所。許多地鐵站和巴士站也能在廣場邊發現,因為它們是一個城市的主要據點 "– 以上維基百科提取。



令人難以置信的是僅僅近幾年迅速的轉變,原本是遊客會去尋找廉價品的著名的襄陽仿冒品市場,現在一切轉變成只提供真正奢侈品牌的大型商場。 iapm商場被證明是一個豪華奢侈品牌的聚集商場,包括Stella McCartney, the two Alexanders – McQueen, Prada, Gucci, Michael Kors等等。如今,iapm是上海最吸引人潮聚集的商場之一。



Wow Effect of Rebecca Minkoff

Rebecca_Minkoff_WOWeffect1 Fuente // Source:


Fuente // Source:

Rebecca_Minkoff_WOWeffect2Fuente // Source:

The Wow Effect is the reaction that produces a space, where we live a unique and memorable brand experience. It’s an emotional rush that invades your senses and makes you want to return there.

Who & Where: Rebecca Minkoff at 96 Greene Street, New York; Los Angeles, San Francisco, Seoul, Tokyo.

About its products and services: Rebecca Minkoff became famous for her handbag designs. She introduced her first ready-to-wear collection in 2009 and is now an industry leader in accessible luxury handbags, accessories, footwear and apparel

How: Rebecca Minkoff’s New York Flagship Store opened in November 2014 and offers the trendiest shopping experience. The luxury fashion brand’s boutique was launched with the goal to create an interactive brick-and-mortar store with the help of eBay, provider of different in-store features such as touch screen walls, interactive fitting rooms, and integrated apps and sensors that offer different information on the garments. The display space and fitting rooms are equipped with interactive touch screens for playing images and videos, browsing through products and creating different outfit combinations. The flagship store offers a fusion of in-person and interactive shopping services on the highest level to ensure a wow effect shopping experience

Wow Effect: 9/10


El efecto WOW es la reacción que nos produce un espacio en el que vivimos una experiencia de marca única y memorable. Es un ajetreo emocional que nos invade los sentidos y hace que queramos volver.

Quién y dónde: Rebecca Minkoff en el número 96 de Greene Street, Nueva York; Los Ángeles, San Francisco, Seúl, Tokio.

Sobre sus productos y servicios: Rebecca Minkoff saltó a la fama por sus diseños de bolsos. Lanzó su primera colección ready-to-wear en 2009 y ahora es líder en la industria de bolsos, accesorios, calzado y ropa de lujo accesible.

Cómo: La tienda flagship de Rebecca Minkoff en Nueva York abrió sus puertas en Noviembre de 2014 y ofrece la experiencia de compra más moderna. La boutique de la marca de moda de lujo fue lanzada con el objetivo de crear una tienda física de experiencia interactiva con la ayuda de eBay, proveedor de las diferentes aplicaciones dentro de la tienda como paredes de pantallas táctiles, probadores interactivos, una app integrada y sensores que ofrecen diferente información sobre las prendas. El espacio expositor y los probadores están equipados con pantallas táctiles interactivas para reproducir imágenes y videos, navegar y ver los productos y crear diferentes combinaciones de atuendos. La tienda flagship ofrece una fusión de servicios de compra interactivos y personales del más alto nivel para asegurar una experiencia de compra de efecto wow.

Wow Effect: 9/10

Wow effect of Freitag

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The Wow Effect is the reaction that produces a space, where we live a unique and memorable brand experience. It’s an emotional rush that invades your senses and makes you want to return there.

Who & Where: Freitag store at 17 Geroldstrasse in Zurich, Switzerland.

About its products and services: the Freitag brothers started their career as manufacturers of truck-tarpaulin bags back in 1993, when they realized they didn’t have any suitable bags to use while riding a bike. They were looking for stronger, more functional and, above all, rainproof bags, when they found inspiration in the freeway situated near their apartment, where thousands of trucks used to drive by every day: they would use truck-tarpaulin, the perfect material to produce resistant bags. Up to the present day, they have created over 50 bag models for men and women –among other products– and opened more than 11 exclusive stores in such important cities as Zürich, Berlin, New York or Tokyo.

Freitag is an eco-brand, as in order to produce their products they reuse truck-tarpaulins, seatbelts and also inner tubes. Moreover, Freitag uses rainwater to wash such materials.

How: Freitag remains true to its environmentally friendly philosophy, and establishes perfect brand coherence in its products and stores. In 2006, Freitag opened the doors of its flagship store in Zürich, built from 19 piled up freight-containers, creating a unique and eye-catching building. The interior design of Freitag’s stores also has a unique design: the bags are displayed on stacked boxes, and every box is labeled with the product name and its features.

Freitag remains loyal to its concept and philosophy, and doesn’t take any incoherent steps that wouldn’t match with its identity in visual communication, its products or stores. Together, it all gives power and credibility to the brand, and enhances day by day its ecological value.

Wow Effect: 9/10


El efecto WOW es la reacción que nos produce un espacio en el que vivimos una experiencia de marca única y memorable. Es un ajetreo emocional que nos invade los sentidos y hace que queramos volver.

Quién y dónde: Freitag store en el número 17 de la Calle Geroldstrasse en la ciudad de Zurich, Suiza.

Sobre sus productos y servicios: los hermanos Freitag empezaron su carrera como fabricantes de bolsos de lona en 1993, cuando se dieron cuenta de que no existían bandoleras lo suficientemente aptas para montar en bici. Buscaban bolsas más resistentes, más funcionales y, sobre todo, impermeables de cara a la lluvia. Motivados por su rutina en bici e inspirados por los cientos de camiones que veían desde la ventana de su casa, encontraron el material perfecto: la lona de camión. Con ella han conseguido crear, hasta día de hoy, más de 50 modelos de bolsos para hombres y mujeres entre otros productos y han abierto más de 11 tiendas exclusivas en ciudades tan importantes como Zúrich, Berlín, Nueva York o Tokio.

Freitag destaca como marca ecológica, ya que reusa las lonas de los camiones, los cinturones de seguridad y las cámaras de rueda para crear todos y cada uno de los productos que ofrecen. Además, Freitag usa el agua de la lluvia para lavar dichos materiales.

Cómo: Siendo fieles a la filosofía ecológica, Freitag establece una coherencia perfecta de marca en sus productos, que aplica también en cada una de sus tiendas. En 2006, Freitag inauguró en Zúrich su flagship store creada con 19 contenedores de carga, uno encima de otro, dispuestos de una forma auténtica y creando un edificio único que no deja a nadie indiferente. El interior de sus tiendas también sigue la misma idea: las bolsas aparecen expuestas en cajas apiladas, y cada una de ellas está etiquetada con el nombre y la fotografía de la bolsa que guarda en su interior, dejando ver las características del producto.

Freitag sigue su filosofía y concepto a raja tabla, no da ningún nuevo paso que no sea coherente con su identidad tanto a nivel de comunicación visual, en sus productos o en sus tiendas. Todo ello crea una marca con mucha fortaleza y credibilidad y refuerza día tras día el valor ecológico de la marca.

Wow Effect: 9/10

Fuente imágenes // Image source:

Kirk Originals optician’s shop // Óptica Kirk Originals

Kirk-Originals-14Kirk+Originals_0212Kirk_Originals_019In order to make the user live a stimulating experience, Kirk Originals Eyewear, an optician’s shop with presence in over 40 countries, combines blue and grayish tones with bright lightning and presents a product layout, which is more than just creative.

66 squared meters conform this Kirk Originals’ flagship store in London, whose objective aims at interacting with the user. Located in 6 Conduit Street, this retail shop makes a difference in the optical industry and guarantees its success through minimalist design, by giving up on standard furniture to help the user perceive the product in its entire splendor.

Winking eyes on its shop window attract the passers-by attention and invite them to interact with the inside of the shop, where 187 glasses are displayed on white curved surfaces with imprinted eyes.

At the underground level, far from its main space, eye testing and assembling of these handcrafted frames take place, it all tailored to the user’s needs since the 1980s. At the ground-floor level, the firm’s corporate identity in black and white is projected on its back wall and it completes the big exhibiting wall of the store.

Kirk Originals is a model of differentiation through design and architecture, as it goes beyond the limits between retail shop and users by evoking memorable experiences on the user.

If you wish to create a memorable experience, Brandcelona retail consulting can advise you on the highlights to design a flagship store. Do not hesitate to contact us at  to study the best alternatives and plan how to carry them out in your business plan.


Con el fin de que el usuario viva una experiencia estimulante, Kirk Original Eyewear, óptica con presencia en más de 40 países, combina tonos azules y grisáceos con una iluminación brillante y presenta una disposición de producto más que creativa.

66 metros cuadrados son los que conforman la tienda flagship de Kirk Originals en Londres, cuyo objetivo es interactuar con el usuario. Este punto de venta situado en la calle Conduit número 6 marca la diferencia en el mundo de la industria óptica y garantiza su éxito apostando por un diseño minimalista, donde se prescinde de mobiliario auxiliar, con el fin de que el usuario perciba el producto con todo su protagonismo.

Los guiños de los ojos de los escaparates invitan a los transeúntes a entrar en contacto con el interior, donde se exponen 187 gafas diferentes montadas sobre superficies curvas blancas con ojos sobreimpresos.

En el piso inferior, lejos del espacio principal, tienen lugar los exámenes oculares y el montaje de este producto elaborado de forma artesanal y personalizada desde hace más de dos décadas. En la planta principal, la proyección en blanco y negro de la identidad corporativa de la empresa en el fondo de la tienda completa la gran pared expositora.

Kirk Originals es un ejemplo más de diferenciación por medio del diseño que consigue romper con las barreras impuestas en la relación entre espacio comercial y usuario, provocando en él una experiencia memorable.

Si deseas crear una experiencia memorable, Brandcelona retail consulting te puede asesorar sobre los aspectos más destacados para diseñar una flagship store. No dudes en contactarnos en para que estudiemos las mejores alternativas y planificar cómo llevarlas a cabo en tu plan de negocio.

The example of flagship stores // El ejemplo de las flagship stores

The concept of a flagship store consists in identifying a store as the most important to communicate the world of a brand experience. The one that has the ability to transmit corporative values while offering a unique and enjoyable place to its audience. Although luxury brands have been the first to join this trend, more and more firms are concentrating efforts and resources in the same space to provide added value to their products.

The most common features in such flagship stores are its large surface, its key location, a particular architecture and an offer of additional services such as a café, private areas, spa, art galleries and other unique spaces only for customers.

This kind of store is especially important for those brands that do not have a network of stores and are sold in multi-brand spaces, as in the case of Tissot. The watch maker brand opened in July 2010 its own European flagship store in the Champs Elysees Avenue in Paris. A boutique-brand that conveys the values of their products in an elegant building in which guests can enjoy a coffee on the terrace and discover the current and the old collections in a small museum.

Some of the brands that have joined this concept are Tom Ford in Milan, Esprit in Barcelona, Mango in Paris, among many others who are focusing efforts to create unique spaces acclimated in the universe of the brand.


El concepto de una flagship store consiste en identificar una tienda como la más importante para transmitir el universo de la experiencia de marca. Se trata de la tienda insignia, aquella que tiene la capacidad de transmitir los valores corporativos a la vez que ofrece un espacio singular y agradable para su público. Aunque han sido las marcas de lujo las primeras en sumarse a esta tendencia, cada vez son más las firmas que concentran esfuerzos en un mismo espacio para ofrecer un valor añadido a sus productos.

Las características más comunes en este tipo de tiendas insignia son: su gran superfície, su ubicación en lugares clave, su arquitectura particular y su oferta de servicios añadidos como cafetería, zonas privadas, spa, galerías de arte y otros espacios exclusivos sólo para clientes.

Este tipo de tienda es especialmente importante para todas aquellas marcas que no disponen de una red de tiendas pues se venden en espacios multi-marca, como en el caso de Tissot. La marca de relojería abrió en julio de 2010 su propia flagship store europea en la avenida de los Campos Elíseos de París. Una boutique monomarca que transmite los valores de sus productos en un edificio elegante en el que los clientes pueden degustar un café en su terraza, así como contemplar un pequeño museo con las colecciones actuales y las antiguas.

Algunas marcas que se han sumado a este concepto son Tom Ford en Milán, Esprit en Barcelona, Mango en París, entre otras muchas que están concentrando esfuerzos crear espacios únicos ambientados en el universo de la marca.